Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at www.batoony.com

Batoony's unique and personalized hand-crafted pebble art require time for customization and creation.

Our Standard Free Delivery is between 15-18 business days.

Express delivery option is available during checkout at additional cost and it takes between 7-9 days business days for delivery.

Please account for Festival and National Holidays that may result in slight delay from our shipping partners.

Please refer to our Refund Policy HERE.

If you have any questions, please contact our customer service team on +917483239849 (whatsapp only) or info@batoony.com

We only make use of reliable courier companies and/or Speed Post.
We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.